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Originally Posted by Neil
Bonuses??....
Hussain et all should lose their sodding jobs for the way they have contuinued to treat their customers, & all the BS they have spouted.
Let me tell you something-I have met Aizad on several occaisions, & at first I thought he was a genuine, caring guy that was capable of turning ntl's abysmal customer care reputation around.....then I woke up & realised I'd been sucked in by his BS. 
He is one of the worst offenders IMO. 
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You think he will hang around if he isnt getting a bonus! mm well yes perhaps you are right he will hang aroudn as he can't move on