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Originally Posted by Chrysalis
I knew was india because they told me they were unable to do something to my cable modem to rebalance it due to their call centre not been in the uk. I rang up billing to try and bypass india 
So I am putting it down to the call system been faulty and routing me wrong. |
Then you were speaking to technical support in India, not billing, regardless of what option you pressed.
There are NO on-net staff in India, other than technical support teams. Period.