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Originally Posted by Chrysalis
right now I am very confused, if I dial 150 and choose billing/customer service NOT tech support I get india, either the phone system is b0rked or someone is telling porkies.
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No you do not.
There is no customer service in india.
There is billing deparment in india.
There is no customer care in india.
There is no retentions department in india.
When you dial 150 the only thing that will connect you with india is broadband faults.
Has it not crossed your mind that you could be speaking to an English person in the UK?? Perhaps next time ask them where they are based, and i guarantee they will not say india.
But then of course they could be lying as well
