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Originally Posted by Chrysalis
right now I am very confused, if I dial 150 and choose billing/customer service NOT tech support I get india, either the phone system is b0rked or someone is telling porkies.
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How do you know for certain that you get India?
The reason I ask is that for on-net customers there are definitely no customer services staff in India. Freedom (off net) customers, that's a totally different 'cup of fish'.