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hairy_mick · 21-02-2005, 20:24

like i have said b4 the persons who own ntl are here short term make as much money as you can one way is to contract out what ever the cost to the customer. I mean can you belive this customer gets cable modem installed contractor says plug your modem in and away you go
customer does so then calls the help line cause he can't register ntl bookes an elf, goes round snyc ready lights flashing put meter on nothing had to go to the cab and it was not connected to a port so customers stand by for more of that when you loose the whats left of inhouse.

21-02-2005, 20:24	#69
hairy_mick Inactive Join Date: Nov 2003 Location: N.East England Posts: 493	Re: More NTL redundancies like i have said b4 the persons who own ntl are here short term make as much money as you can one way is to contract out what ever the cost to the customer. I mean can you belive this customer gets cable modem installed contractor says plug your modem in and away you go customer does so then calls the help line cause he can't register ntl bookes an elf, goes round snyc ready lights flashing put meter on nothing had to go to the cab and it was not connected to a port so customers stand by for more of that when you loose the whats left of inhouse.