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Originally Posted by Paul M
That seems to be what this does, it's listing the problem on the main status page as an ongoing issue. 
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But it was last updated
2 months ago...

If it was Nottingham, or if it were your TV service, would you be quite so....."understanding"?
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Originally Posted by Paul M
or maybe C) It's a difficult thing to trace so they still haven't located the actual problem.
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Maybe, but that's still no excuse for not saying anything to the (wage paying)
customers.
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Originally Posted by Paul M
Well that's your view, not one I particularly share. 
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Obviously.
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Originally Posted by Paul M
The problem is listed in the current issues as an ongoing problem - other than keep adding comments to this along the lines of "nothing more to report" I'm not sure what else you are expecting to see.
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How about a more recent update than
2 months ago?
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Originally Posted by Paul M
(I would find such updates a bit irritating after a while, but I can see that some people would prefer this approach  ). Anyway, this is all a bit off topic so perhaps we should just agree to dis-agree and leave it at that. 
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Ok.