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Old 21-02-2005, 14:32   #528
Chris W
cf.mega poster
 
Join Date: Nov 2003
Location: Reading
Age: 41
Services: Virgin Media Broadband Size M
Posts: 6,546
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Re: NTL Customer Services: Your personal experience

Quote:
Originally Posted by CardiffBaggie
Been with NTL 6 years. about 8 set top boxes later, made the mistake of signing up to 750k Broadband in December as someone told me the broadband was more reliable than TV. I upgraded to BB Plus but have never been able to activate it.
When I enter my postcode it takes me to NTL Freedom, which is NTL throgh a BT line.
I've had my house from new 6 years ago and have never used BT only NTL ????
Really tempted to return all my NTL gear and give up on them completely.

I must say that I have never received a satisfactory level of service on any of my problems nor have I ever been offered any compensation from them.

I am now about to call them to find out why I have been billed for channels that I never ordered
Was offerec family pack free for a month and they've billed me..aaaagghh
If you PM me the mac address from your modem, then i'll send you back a postcode that you can use which will work

As for the billing... i'm a tech monkey not a billing monkey
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