[leesonmedhurst]

Hi



Heard today NTL are upgrading speeds after trying to leave and take my business to UKOnline. After being told of the upgrade cost free, I decided not to cancel my subscription. However, after more research I found this site and the details of the allowance caps and admin fees.



I have since called back NTL customer services and the gentleman I spoke to said there is an admin fee of around £20 and no caps. Reading these posts, it sounds as he has it round the wrong way - any confirmation on this?



More importantly, as a designer working from home I have a heavy usage of e-mail attachments (DXF and DWG AutoCAD files). I currently have a 1.5M connection, and I was under the impression it was unlimited usage. However, the posts here would suggest it is limited to a 1GB daily allowance even now?



Is there anyway I can monitor my usage now with a piece of software etc?



Your help is appreciated.



Thank you,