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Old 20-02-2005, 22:09   #132
Chris W
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Join Date: Nov 2003
Location: Reading
Age: 41
Services: Virgin Media Broadband Size M
Posts: 6,546
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Re: NTL Tech support is in India

Quote:
Originally Posted by Chrysalis
If I did this for SACM would they refuse to provide me support?
you would be directed to the SACM support number- it is not a matter of "refusing" to provide support, more that they will be unable to help you. stbs and sacms have their details held on different databases and use different diagnostic tools. Most staff in the STB department will not have access to these.
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