Cable Forum - View Single Post - NTL Customer Services: Your personal experience

jtribe · 20-02-2005, 21:14

For my two pennys worth , never had a problem with there net connection that wasnt dealt with promptly, even being passed from the overseas call centre to the welsh version(is that classed as an oversea call centre?) Anyway biggest problem is with the poor TV service now that is terrible, allways have to restart the STB as it locks out or losses the connection with the guide or interactive. Some times even loss of all pictures. But its easier to unplug and reset than wait on the phone for 40 mins!

20-02-2005, 21:14	#525
jtribe Inactive Join Date: Feb 2005 Location: Wiltshire Posts: 16	Re: NTL Customer Services: Your personal experience For my two pennys worth , never had a problem with there net connection that wasnt dealt with promptly, even being passed from the overseas call centre to the welsh version(is that classed as an oversea call centre?) Anyway biggest problem is with the poor TV service now that is terrible, allways have to restart the STB as it locks out or losses the connection with the guide or interactive. Some times even loss of all pictures. But its easier to unplug and reset than wait on the phone for 40 mins!