Quote:
When I ring customer services why do I get india?
its not just tech support.
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You don't, it's as simple as that.
PLEASE don't tell me this is going to be another stupid thread like the unbundling one, where people with no facts argue black is white with people who do know.
I work for ntl. I went through part of the redundancy process that reorganised where customer services are going. I deal with customer services every day. THEY ARE NOT IN INDIA!
WTF is the point of ntl staff posting help and advice on here when half the posters simply dispute every bloody word we say?
Why on Earth are you suddenly insisting that customer services is in India, despite several ntl staff telling you it's rubbish? Is it perhaps because you've spoken to someone with an Indian accent? Believe it or not, there are people of Indian origin living right here in the UK.