Cable Forum - View Single Post - NTL E-mail problem

20-02-2005, 16:52

Any nice NTL people on here who can help? I've tried Broadband Medic interactive support, only to be 'cut off' by a 'clever' support engineer, allegedly for not responding to a request for my details after five minutes, when the log clearly shows him closing the call 2 SECONDS after requesting my details. (The log also identifies him, and I'm sorely tempted to post his name, but having argued against 'naming and shaming' before, I feel that would be hypocritical.)

20-02-2005, 16:52	#6
JohnHorb Guest Location: Sale, Cheshire Services: 10MB Broadband, DTV, Telephone Posts: n/a	Re: NTL E-mail problem Any nice NTL people on here who can help? I've tried Broadband Medic interactive support, only to be 'cut off' by a 'clever' support engineer, allegedly for not responding to a request for my details after five minutes, when the log clearly shows him closing the call 2 SECONDS after requesting my details. (The log also identifies him, and I'm sorely tempted to post his name, but having argued against 'naming and shaming' before, I feel that would be hypocritical.)