[ian@huth]

Originally Posted by seaneeboy

Might not have read it properly, but it looks like after four years uninterrupted service, the phone line went down for an 75 minutes... That's a pretty good outage rate if you ask me...

Anything that compromises your main landline constitutes a very high priority callout, and it seems that happened... If it will actually save you money to move to BT, then go for it, but I don't think that kind of outage could neccessarily justify it for me...

I have no problems whatsoever with NTL and the phone line. Service has been excellent and outages virtually non existant. Loss of the phone and internet were just a minor inconvenience that I could live with. The point I was making was that having all services from one company, either NTL or BT can result in loss of both if there is a problem which would not be the case if the services were provided by different companies. If I moved the phone to BT I could still get internet connection through either NTL broadband or dial-up via the BT line. May seem trivial but the change would not cost me a penny and I could probably save a few coppers on cheaper call costs through the BT line as Mark suggested. Probably stay with NTL for the phone but it gets you thinking when faced with service losses.