Cable Forum - View Single Post

p5x · 19-02-2005, 21:27

I've been connecting to NTL BB using the ntl:home 100/120 series modem, however, recently I've had a problem with the modem in that I have to hold the ethernet/usb cable firmly in place in the back of the modem in order to get the appropriate (enet/usb) light to come on and allow me to use the net. This happens when using either the ethernet or USB cable .

How do I go about getting the modem replaced?

Thanks in advance

19-02-2005, 21:27	#1
p5x Inactive Join Date: Feb 2005 Posts: 10	faulty cable modem I've been connecting to NTL BB using the ntl:home 100/120 series modem, however, recently I've had a problem with the modem in that I have to hold the ethernet/usb cable firmly in place in the back of the modem in order to get the appropriate (enet/usb) light to come on and allow me to use the net. This happens when using either the ethernet or USB cable . How do I go about getting the modem replaced? Thanks in advance