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Originally Posted by dr wadd
So you have no proof then?
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None that would keep you happy, no.
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So, going by your argument you have no problem with me stating that the majority of customers, going by my experience of those I've spoken to, are totally unhappy with NTL and only stay with them because they have no other real choice where they live?
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None whatsoever. You'll think what you like regardless. I have better things to do than worry about what you think.
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Equally, you have no problem with me stating that the majority of NTL staff are absolutely useless and probably can`t tie their shoelaces together. From my personal experiences I'd be surprised if you can work out the percentages. Again, that's my personal experience which is all you are using.
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If I gave a toss for your opinions, I might have had a problem, but fortunately I don't. I know far more staff than you do at ntl, and they happen to be intelligent, dilligent hardworking people. I'll guess you'll be very surprised that I have A levels in Maths and Accounts and that I could work the percentages out too. Have a great weekend.
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Originally Posted by dr wadd
Actually no, not in my experience. As I have conceded on this board in the past I have had good service off a few, but it is the few.
If this is not the case, when I had a recent problem with my phone bill did I have to go through multiple idiots who didn`t have a clue, the final one saying it would take up to 10 days to get resolved? When I didn`t get my promised call back the next person I spoke to had to deal with the problem cold, the previous people had written absolutely no notes for the account. She had the problem resolved in 30 minutes.
This is typical of every problem I have with NTL that has required me to contact them for resolution.
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Why don't you leave ntls services if it's all so terrible?
