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Originally Posted by Mark B
Well *I* have a problem with you saying that. Because it's complete rubbish.
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Actually no, not in my experience. As I have conceded on this board in the past I have had good service off a few, but it is the few.
If this is not the case, when I had a recent problem with my phone bill did I have to go through multiple idiots who didn`t have a clue, the final one saying it would take up to 10 days to get resolved? When I didn`t get my promised call back the next person I spoke to had to deal with the problem cold, the previous people had written absolutely no notes for the account. She had the problem resolved in 30 minutes.
This is typical of every problem I have with NTL that has required me to contact them for resolution.