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Originally Posted by Mark B
As I have said before, people need to stop thinking that users of this forum in some way represent the entire customer base. I have yet to deal with a broadband customer who has even heard of this site. Most customers are happy with caps.
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Are most customers happy with caps, or is it actually that most customers are ignorant of the caps? It's not as though NTL went out of their way to publicise them when they were first introduced.