Cable Forum - View Single Post

beerygoodness · 18-02-2005, 11:23

ok so i have found that my broadband was cut off becuase i have not bee paying which is rubbish, i recieved 1 bill showing all services bb, phone and tv

so i rang up to complain about it being cut off and apparently i have been paying for bb on this single bill and should have been paying it on another bill

so..

a) why can ntl leave a bill for 9 months unpaid and not even question it
b) why would they think 1 house has 2 bb connections along with tv and phone

and c)
when i first questionned this other amount coming out seperatly from my account on direct debit, no body could explain what this was and so i cancelled the direct debit

rant over!

18-02-2005, 11:23	#1
beerygoodness Inactive Join Date: Feb 2005 Posts: 16	useless lot.. ok so i have found that my broadband was cut off becuase i have not bee paying which is rubbish, i recieved 1 bill showing all services bb, phone and tv so i rang up to complain about it being cut off and apparently i have been paying for bb on this single bill and should have been paying it on another bill so.. a) why can ntl leave a bill for 9 months unpaid and not even question it b) why would they think 1 house has 2 bb connections along with tv and phone and c) when i first questionned this other amount coming out seperatly from my account on direct debit, no body could explain what this was and so i cancelled the direct debit rant over!