[Crivens]

Give it another couple of years, and unless something drastic happens, then all IT support will be done from another country. Probably India because of the amazingly low wages. I can tell you the service desk where I work is sh*tting bricks right now.

Personally I have no problem with it as long as the people can do their job. Some support desks are a shambles in this country, let alone in India. NTL in <hidden> for example is a complete pile of sh*te. Half an hour waits until someone answers, playing department tennis (sorry wrong dept, let me put you through) back and fore between the *same* departments for 10 minutes is also fun. And sheer level of stupidity can take the biscuit at times.

But what I do have a problem is the fact that jobs get outsourced to another country. Not got a problem with people from another country living here and doing the job (pay their taxes etc), but when it goes out to another country we are losing jobs and getting nothing back (I don't see NTL lowering their prices for example). If I went to another country and brought back, say, a TV for £1000, then declared it. I would pay a sizeable amount of tax to bring the TV here. Basically the same amount or more in total of what the TV would have cost in this country. Basically they don't want you taking away what they would have made in the UK. Ok, so how come this isn't the case here? They provide a service, surely the company should pay in the tax the difference in wages. Same idea. If it isn't about profit then shouldn't be a problem. Hell, the government probably won't go for that one because of the amazing amount of backhander bribes they get I bet.

And from there it just goes on in IT. A couple of years ago one IT project in our company was outsourced to contracters (spit), half of which came from India. They were paid peanuts by their agent company, but our company paid nowhere near the amount of UK contracters (spit again). Still, no-one really lost, apart from us hard working programmers on the normal system, who at the same time were told we had to do 2 hours overtime per day for nothing. Didn't effect contracters (rain of spit) of course, who needed the extra time to count their money.

So give it 5 years at this rate, and probably most of the programming side of IT goes out the window too.

Grrr. Angry...

Cheers