[Robc66]

ntl to unleash new 'super speed' Broadband services in mid-March

In mid-March we will be upgrading all our Broadband services for no extra cost! All new customers will go onto one of these new speeds. Once they have launched, the old speeds will not be available to new customers:
300K will become 1Mb, for £17.99 per month, with a 3GB per month usage download limit (100K upload speed)
750K will become 2Mb, for £24.99 per month, with a 1GB per day usage download limit (200K upload speed)
1.5Mb will become 3Mb, for £37.99 per month, with a 1GB per day usage download limit (300K upload speed)

EXISTING CUSTOMERS: It has been decided that there will no longer be a £25 admin fee for customers to upgrade to the new speeds:
750K and 1.5Mb customers will be upgraded to the new speeds automatically, except for 750K Pace STB customers. 750K Pace STB customers can upgrade by calling Customer Services to arrange their Pace box to be swapped to a Samsung STB or a Cable Modem.
300K customers will not be upgraded automatically, as some customers may not wish to have the higher speed service with a lower monthly usage limit. However, they can still upgrade for free by calling Customer Services.

DOWNLOAD USAGE LIMIT: We will not be checking usage allowances until later this year. We will get in touch with customers directly who exceed their usage allowance and offer them information and alternative options (tbc)

MARKETING: The new speeds will be marketed to new customers as soon as they launch in mid-March. There will be no active marketing to 300K or 750K Pace STB customers, however those who call about the new speeds will be upgraded by Customer Services.


Is this going to happen????