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Originally Posted by Chrysalis
2 things.
1 - Wannaddoo see a massive consumer burst after upgradng speeds with caps, has anyone seen the tv advert? There is no mention of a cap and if there is its in small print and I didne see it probably along with millions of others. It is the same old story it is assumed if the customer doesnt know about it then they agree with it this is simply not true. It is one of those things that work well at first then when people start seeing the downfalls then the consequences will happen.
2 - If the same group of people own both ntl and telewest how can ntl use the excuse ntl is been run like this because the owners demand it, wouldnt telewest be run the same way if that was the case? or have they simply demanded telewest is run for benefit of consumers and ntl is run for benefit of profits.
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1 - Is made very clear by Wanadoo here in their signup pages:
http://wanadoo.co.uk/time/broadbanda...nternet_access
If it weren't present and duly noted on the advertisements the ASA would have received complaints, ISPs love biatching at it each other over their ads and report one another at the drop of a hat.
2 - Telewest had (notice use of had) spare capacity, which was how they could implement their speed increases so quickly. Most of this is now gone so they have to spend serious money as ntl have had to to finance any more speed increases rather than getting them free or at very little cost.
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Originally Posted by daveeb
I'm currently on the 750k silver package. when the speeds change will i be able to "downgrade" to the bronze package then go up to 1 meg on that package ??  |
Yup, with a lower usage allowance, but if that usage allowance suits you go for it. Weird seeing someone complain about the idea of saving money.