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17-02-2005, 13:39

Over the last few days I've had a problem with my modem, I've been onto Tech support about 5 times everytime I've been put through to India, everytime they havent dealt with my problem, they are working from a crib sheet telling me to do this and do that, I've already done it I say. Anyway after the 5th time of being on the phone to India I phoned Compaq who made my machine I told them what my problem was and they sorted it out there and then, it was my modem that was the problem NTL's so called Tech support in India couldn't sort it.

I've been lambasted on here over the last few days for saying NTL's tech support is in India I've had replies saying all tech support is in Wales.

17-02-2005, 13:39	#104
Nidge Guest Location: Sutton in Ashfield. Services: Virgin, phone and 50meg Broadband. Posts: n/a	Re: NTL Tech support is in India Over the last few days I've had a problem with my modem, I've been onto Tech support about 5 times everytime I've been put through to India, everytime they havent dealt with my problem, they are working from a crib sheet telling me to do this and do that, I've already done it I say. Anyway after the 5th time of being on the phone to India I phoned Compaq who made my machine I told them what my problem was and they sorted it out there and then, it was my modem that was the problem NTL's so called Tech support in India couldn't sort it. I've been lambasted on here over the last few days for saying NTL's tech support is in India I've had replies saying all tech support is in Wales.