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Originally Posted by ianathuth
Doesn't anyone stop to think that NTL have carefully studied the internet usage of their customers before deciding on the caps? They know what their customers are using both in terms of volume and type of usage. They know how many customers are likely to be affected by the caps. They are not commencing a self destruction exercise which some on here think they are. Some people think that everyone at NTL is a fool and the company is incapable of making an intelligent business decision. There are fools, yes, but most of them are posting crap on here and by that I don't mean NTL employees.
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The fact of the matter is .... It's a very small minority that exceed the limits on a regular basis, and if they are doing it regularly, then why should the other customers in their area suffer because of it.
In this day and age, we all have a choice. IMO if those that regularly exceed the cap limits leave, then
good, it makes my life easier as a bona fide customer, and it maybe makes them search for and find something that is more appropriate for their usage.
So if you don't like the offers on the table because you won't be able to abuse the system quite so easily (ahh diddums), the please leave, I mean it, please. There are over 800,000 of us that will have an easier life if you do.