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Originally Posted by Scott
May go with AOL. Does any one know if you HAVE to have there software installed to use it or not?
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My parents have rung them about 6 times for the same problem over and over, and frankly they aswell as me are fed up of ringing up and waiting for 30 minutes to get through.
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If your Old Un's are fed up with 'em, then just leave some BT leaflets on the coffee table, and drop subtle hints about how good a service they offer, etc... Shouldn't be too difficult to convince them to swap if they're fed up with NTL already
