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ideoplastic · 16-02-2005, 14:14

Having waited for years for BT to enable the local exchange for Broadband,
I decided to approach NTL to subscribe to their Cable/Broadband service, seeing
that nearly all my neighbours already have the service.

Made some phone calls to them with intention of subscribing to the service and each
time I was told they get back to me, something which never happened.

Then 3 months after making the enquiries I get a letter telling me they cannot provide me
with the service. That's it no explanation why. I'm so ****ed off by this that I will be writing
to the regulator to lodge a formal complaint, since NTLs attitude seems prejudiced and
discriminatory. The fact that the company keeps bombarding me with unwanted literature
even after declining to provide me with the service without explanation will no doubt form
part of my submission to the regulator.

16-02-2005, 14:14	#1
ideoplastic Inactive Join Date: Nov 2004 Posts: 5	NTL? No thanks Having waited for years for BT to enable the local exchange for Broadband, I decided to approach NTL to subscribe to their Cable/Broadband service, seeing that nearly all my neighbours already have the service. Made some phone calls to them with intention of subscribing to the service and each time I was told they get back to me, something which never happened. Then 3 months after making the enquiries I get a letter telling me they cannot provide me with the service. That's it no explanation why. I'm so ****ed off by this that I will be writing to the regulator to lodge a formal complaint, since NTLs attitude seems prejudiced and discriminatory. The fact that the company keeps bombarding me with unwanted literature even after declining to provide me with the service without explanation will no doubt form part of my submission to the regulator.