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ian@huth · 16-02-2005, 13:42

It looks like there is something wrong with your setup or modem but I am no expert on ADSL. I have used ADSL but never looked at setting a system up to run on it. You could try uninstalling all the NTL software and USB drivers and then reinstalling them making sure that the USB modem is not connected until the install asks for it to be connected.

Alternatively you could run netsh as suggested by NTL. Netsh is the network shell and if you enter the following into the run section of the start menu it will create a text file of your network settings.

netsh -c interface dump > networksetting.txt

Phone NTL back and go over the problem with them again giving them the details from that textfile and telling them about the ISDN references you have shown in the screenshots you posted.

Hopefully one of our experienced ADSL users will be along shortly and more than likely sort you out quite quickly.

On the extension cable subject, the maximum cable length according to the ADSL specification is 30 metres so if you are within that with good quality cable and joints then that shouldn't be a problem.

16-02-2005, 13:42	#23
ian@huth Inactive Join Date: Jun 2003 Location: Huthwaite, Nottinghamshire Services: VM 10Mb, TU, 1xSky HD, 2xSky+ (HD,all packs, sports & movies) 2xDVD PVR's, Freesat Freeview & other Posts: 4,536	Re: Help with NTL Freedom Slow Downloads It looks like there is something wrong with your setup or modem but I am no expert on ADSL. I have used ADSL but never looked at setting a system up to run on it. You could try uninstalling all the NTL software and USB drivers and then reinstalling them making sure that the USB modem is not connected until the install asks for it to be connected. Alternatively you could run netsh as suggested by NTL. Netsh is the network shell and if you enter the following into the run section of the start menu it will create a text file of your network settings. netsh -c interface dump > networksetting.txt Phone NTL back and go over the problem with them again giving them the details from that textfile and telling them about the ISDN references you have shown in the screenshots you posted. Hopefully one of our experienced ADSL users will be along shortly and more than likely sort you out quite quickly. On the extension cable subject, the maximum cable length according to the ADSL specification is 30 metres so if you are within that with good quality cable and joints then that shouldn't be a problem.