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Originally Posted by Chrysalis
Would be lame if NTL started blocking people on the business lite package, if NTL will sell residental 3mbit at 37.99 40gig all day cap and not allow that type of customer to sign up to business lite 34.99 peak time cap only and free domain then trading standards will probably investigate this and I would expect NTL to do one of the following.
1 - Allow anyone to sign upto business lite
2 - Increase the price of Business Lite
3 - Decrease the price of 3mbit Residental Tier
4 - Make the residental cap peak time only (wont happen)
If you disagree with me please explain why.
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I disagree if I have worked out correctly what you are getting at.
1. Why should they, it is a business service for business use, not residential.
2. Why increase it, NTL have set the price at what they are happy with. In general, business use would be very much lower than the residential use of some residential customers. Business Lite is dearer than residential services at the same speed.
3. Why? The price of the residential service is based on a model of expected usage of residential customers. It is cheaper than the equivalent speed business package.
4. Why? NTL are marketing a residential product which is aimed at users with a specific usage pattern. If the product doesn't suit your needs then look for one that does.
NTL market one set of products for residential users and another set of products for business customers. They each have specific terms and conditions. Why would Trading Standards want to become involved?