[paulyoung666]

Originally Posted by garyparson

for BT, yeah right, they're even worse.

Just for the record, I like ntl. My only complaints are, the sound on my tv is screwed cos some muppet thought the alarm was more important. And secondly, the time they take to fix things.

Anyway, thanks for your really helpful comments (find a sarcastic smiley and stick it somewhere useful)

I rang cs and spoke to the usual 'person who knows less than me' and will get my box changed due to faulty sound so I should be ready for the upgrade as well.

so ntl are useful then