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lagmaster · 15-02-2005, 19:56

during the summer the cable support was in swansea, then all the calls suddenly went to india. if i had any problems, they passed me back to swansea. before the service status page got updated, the staff in india refused to pass me back to swansea.

all they could say was "oh, there seems to be a problem, we need to see if it's an area problem"
then around dec they said "your lucky to get a connection, some people we talk to only have 6 on the snr or total loss"

15-02-2005, 19:56	#8
lagmaster Inactive Join Date: Feb 2005 Posts: 13	Re: CM18 loss of service again during the summer the cable support was in swansea, then all the calls suddenly went to india. if i had any problems, they passed me back to swansea. before the service status page got updated, the staff in india refused to pass me back to swansea. all they could say was "oh, there seems to be a problem, we need to see if it's an area problem" then around dec they said "your lucky to get a connection, some people we talk to only have 6 on the snr or total loss"