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Originally Posted by lagmaster
i've spent countless hours telling ntl there has been a problem in the summer. they have not listened. it has taken them till now to note it's a serious problem.
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I find it very hard to believe that it's taken this long to relise there is serious problem. Harlow is one of the quiet areas for fault calls so anything such as your problems would be picked up on almost instantly. Who did you report the fault to? C/S Faults? Had this been reported in the correct manner it would have been picked up, and hopfully resolved, in the same working week.
Paul