Quote:
|
Originally Posted by dragon
id say, now all ntl need is a few more people like that! 
@ alex250 big  to ya mate |
It's full of people like Alex. It's just getting the information to that person. I've helped lots of people myself too, whether it be people on the internet, friends or family. At the end of the day I'm an ntl employee and therefore represent them, so it's my duty to do everything I can to help the paying customer.
You will be pleasently surprised how many people in ntl go out of their way to help customers. We have some excellent staff, unfortunetly you rarely hear of the good things that ntl acheive, its bad news that attracts the media.
Paul