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Originally Posted by th'engineer
my question is simple can they keep the new speeds working they struggle enough with keeping it running on the existing speeds round here 
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Your uBR is looking pretty bad actually, currently running at less than 10% utilisation, all returns well within spec for QPSK and most within spec for 16QAM. Looks like you have a fault to yourself, not a uBR or area fault, have you persued this through tech support, etc?