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Originally Posted by andyl
My friend suffered with this and I checked the BT Service Status page for her on btconnect.com. Discovered from this that BT also offer a dedicated Service Status freephone number. Presumably just a pre-record but good idea for helping keep the tech support lines unclogged. Do NTL do this (not seen it if they do)? Sorry might have, as usual, veered this one slightly off topic 
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NTLhome Internet status line is :
0800 052 4315