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Originally Posted by Strzelecki
Been trying to get NTL to fix the brown box on the front of my house for 2 months now, the front of it's disappeared, ripped off by someone or something. I have now called NTL 3 times and had 3 engineers come out to look at it. All have said something along the lines of 'ooh er I don't have the part I'll rebook a team to come and fix it' (how many people does it take to fix it!?). Of course nothing ever happens and I phone again. My broadband has been working fine through this time but it won't be long before it's not! The problem is shown in the attached image and also the card that was left from todays visit with the note 'Have rebooked...looks like it was not done' No way! Does anyone have a spare front for one of these boxes? Might as well fix it myself! 
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It's Kelly communications you need to be getting on at NTL sub contract the work out to Kelly communications.