[Helix]

Hi

My mother in law will be moving house next week and she would like to take her ntl with her. We are not currently sure if the flats she will be moving into will be able have ntl but we have a few questions. I should be able to find out tommorow if they have ntl.

1.) She is currently on the analouge service and she would like to stay on this. Would she have to go onto digital if she moved into another place. The only problems with her moving over to digital is that she gets confused changing channels on the analouge service and it would be even more confusing having to press 3 numbers to get onto a channel. Also she watches UK Gold a lot and to get this on digital she would have to pay £10 more each month just for 1 channel that she watches.

2.) How much notice has to be given to ntl to switch the services over as she will be moving in, in a weeks time and it is important that she is not without a telephone line for any amount of time.

3.) Can her current telephone number be taken with her to her new flat.

Thanks
Steve