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AdamD · 12-02-2005, 03:03

We've had this problem ever since getting cable internet put through out set top box (It's one of the original boxes)

It happens (for the most part) when downloading large files or more than one computer is accessing the internet.
All of a sudden it'll just freeze and the internet just won't work
The only way to fix it, is to reboot the set top box by switching it off at the wall and back on again.

Can anything be done about this?
My mum tried calling NTL Support and was told it was a firewall/software problem and they wouldn't listen to her.

12-02-2005, 03:03	#1
AdamD Inactive Join Date: Nov 2004 Services: VM 50Mb Posts: 1,665	Set top box modem crashes when under use We've had this problem ever since getting cable internet put through out set top box (It's one of the original boxes) It happens (for the most part) when downloading large files or more than one computer is accessing the internet. All of a sudden it'll just freeze and the internet just won't work The only way to fix it, is to reboot the set top box by switching it off at the wall and back on again. Can anything be done about this? My mum tried calling NTL Support and was told it was a firewall/software problem and they wouldn't listen to her.