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Re: now been 24hrs
that's great thank you.
I spoke to a very helpful lady who worked out all of the above without me having to tell her, although she did seek help from somone else which is a lot more than the guy this morning did.
She says she's sent an e-mail (which she kindly let me hear her type) to "another department" who can sort this out for me. The packages *should* be on within 24hrs....
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