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Re: now been 24hrs
Call in just to check that it has went through on the hits. If they do there job correctly they will send a refresh down to your stb in an attempt to resolve the problem. They will more than likely tell you to call back tomoror,w but give it an hor or so then call back as the hits should have came through by then.
If you still don't have the interactive then they will need to stage it to fms, after that its in the hands of the network specialists. Who might end up sending a tech out as no reverse path - basically your box is FUBAR
Paul
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