Quote:
|
Originally Posted by ianathuth
The vast majority of NTL customers don't give a damn whether BT beats NTL. They are not bothered about the caps (not that most of them know about them) or faster and faster speeds. They have a service that does all that they want it to at a reasonable price and get a reasonable service. They are not bothered about ping times, tracerts and lagging. All that some customers want is an always on service that doesn't tie up the phoneline and at a reasonable price. Some don't want a service that's brilliant for gaming as they don't want their kids tied to the computer for most of their lives. These customers won't leave NTL because someone else has a faster, uncapped service. They are happy with what they have got.
|
I totally agree with your post how ever I want a service were by I get billed correctly so NTL has clearly failed in that department and I am now looking else where dispite all the promises of discount this discount that and still being over billed each month for my broadband services.
Sorry for the Hi-Jack but no ones listerning in the BILLING AREA
