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Re: Street Cabinet
At the end of the day we should not be blaming the contractors, installs and service techs. It all comes down to if it is reported in the correct manner. If for instance I receive a call from CMC or FMR I will imediatley log and and get someone out the resolve the issue asap. An open cab takes priority over one fault call as open cabs can eventually lead to more faults, which is obviously not what we want now do we.
Many a time we have been given information on open cabs which simply isn't enough to get a tech out. We've had some instances where they tell us what town its in and no other information has been gathered. The blame does not lie with the techs, it lies with the people who are meant to get it communicated to the relevent department so that they can get it to the a tech.
Paul
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