I hear you
But even if it was the same principles apply, that is not the fault of the end user. That is the problem of the service provider and whoever they partner with (probably BT) and its an issue on their part. Its upto them to maintain a level of service for their end users.
If they specifically say in the contract that users enter into that they are capped at x amount per month then i have no issue as the end user will know what to expect and can make a decision on which provider to go with based on that. But most use vauge terms like excessive use (which is how much exactly?) or if you look at ianathuth's post above no real description at all other than it affects the useage of others.
THATS where i have a problem - as that is a problem for the Service provider to deal with not the end user.
You cannot sell a product then complain because they use it.
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Originally Posted by ianathuth
We all know that broadband costs are as low as they are because of contention and contention means there is the possibility of one user affecting the service of others.
Most, if not all, ISPs also have within their T&Cs statements about transfer and storage of copyright material. Most heavy users could be terminated because of breach of this and also possibly face criminal charges.
Let's face it, every ISP can get rid of cutomers it does not want quite easily and the user can do nothing about it. The more ISPs that cap users, the faster other ISPs will do the same.
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So why not say they are removing the customer for downloading illegal / copyrighted content?