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Acropolis · 08-02-2005, 21:03

Yes they will charge you for moving the box.

You say you want it where it was origanally, if you look in that room where it used to be, there should be somewhere on the wall an isolator, if this is still there, then trace the cable from that to the brown/grey box on the front of your house, if it is still connected in there, then you should just be able to unscrew the current cable that is connected to you STB from its current location and screw it onto the isolator in the new room and it should be fine.

When the box's are installed, telewest usually ask the installer on the phone when activating the box the location of the equipment along with the serial number and card number etc etc. When ever a work's order is printed for you account the location of the equipment is printed on the work order and the installer is meant to check the location of the equipment and the serial numbers on each visit, but they never do.

08-02-2005, 21:03	#10
Acropolis Inactive Join Date: Feb 2005 Location: West Midlands Age: 47 Posts: 79	Re: Moving telewest box Yes they will charge you for moving the box. You say you want it where it was origanally, if you look in that room where it used to be, there should be somewhere on the wall an isolator, if this is still there, then trace the cable from that to the brown/grey box on the front of your house, if it is still connected in there, then you should just be able to unscrew the current cable that is connected to you STB from its current location and screw it onto the isolator in the new room and it should be fine. When the box's are installed, telewest usually ask the installer on the phone when activating the box the location of the equipment along with the serial number and card number etc etc. When ever a work's order is printed for you account the location of the equipment is printed on the work order and the installer is meant to check the location of the equipment and the serial numbers on each visit, but they never do.