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Originally Posted by Neil
Simple reason Ian-Because ntl never said to any customers that the price would change if they up/downgraded.
You can't just move the goalposts Ian, without communicating the facts up front. 
By the way, did I tell you that everyone that posts today has to give me £10.00? I know know we never mentioned it when you signed up, but........  |
Not having bought my own cable modem I don't know how the service was billed. Was it shown as a discount or just as a lower price? Normally when a company publishes a new price list it takes the place of existing prices and all customers should expect to pay the new rates.
Never the less, customers who bought their own modems and are still subscribing to broadband have recieved it cheaper overall than those who didn't buy.
I remember the £10 that is due to you today quite well and you did mention it when I signed up. I have the flyer kicking about somewhere, will see if I can find it. It said that £10 was due if you posted today which was a one off fee for administration of the £10 per post payment that the site would give to members for all posts they have made to date.