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Originally Posted by Graham F
when ntl offered the modems for sale there was only 2 levels of BB 64k (hardly BB) and 512k so the price only applies to these for the above reason 
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That's a fair point m8, but when they introduced new tariffs what they
should have done is informed customers that their BB bill would be £5.00 more, & given the customer the
choice to accept or decline.
What they actually did was say nothing, waited for customers to get their bills & ring in, & when they did told them that there was nothing that could be done.
Charming, but not unexpected from ntl....
Quote:
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Originally Posted by Graham F
simple i would say.... £10 in the post neil 
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Cash only please m8!
[Edit]To the usual address please....