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Originally Posted by ianathuth
I don't see any reason why NTL should still be giving a £5 discount to users who bought their own cable modems. These customers have saved far more than the cost of the modem over the years and months they have used it. Cable Modems don't cost anything like as much as they used to and therefore would have a much lower rental value if indeed the monthly cost includes a modem rental charge. You might have more of a point if those customers were still getting the same speeds and paying the same prices as they were at the time of purchasing the modems.
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Simple reason Ian-Because ntl never said to any customers that the price would change if they up/downgraded.
You can't just move the goalposts Ian, without communicating the facts up front.
By the way, did I tell you that everyone that posts today has to give me £10.00? I know know we never mentioned it when you signed up, but........
