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Originally Posted by Kevin.Beaumont
If the customer is transfering OUT of Telewest, this isn't a problem. The transfer is almost certainly possible.
I used to admin Number Portability at Telewest.
If you have any problem, post. It takes around 7 days lead time to get a number ported to/from BT.
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That would be right if the person is trying to port in a number from BT however the person is trying to do a simple no transfer from one street to the next from Telewest to Telewest as mentioned in my previous post it is not always possible due to the switch board it self, and also due to capasity in the box not all telewest customers are able to have phone installed with other services (very very small amount but the case can occur one or two times). in this case im more than positive it would be due to the switch ID, strand and pairs not matching the one from the street the person is currently living at making it not possible to complete the no transfer