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dpg · 08-02-2005, 01:51

I can retrieve my NTL email OK via POP3, but if I try logging on to webmail at http://www.ntlworld.com/webmail/index.php (with the same userid/password that works fine for POP3) I get to a page with an error message that begins with the text "Unable to Connect to the Message Store." before the first html tag. This only happens with one of my email addresses, though.

Has anyone seen this problem before, and more generally what is the best email address at NTL to report faults like these to... it is never very clear to me when I look at their website.

Thanks.

08-02-2005, 01:51	#1
dpg Inactive Join Date: Jan 2004 Posts: 10	Unable to Connect to the Message Store. I can retrieve my NTL email OK via POP3, but if I try logging on to webmail at http://www.ntlworld.com/webmail/index.php (with the same userid/password that works fine for POP3) I get to a page with an error message that begins with the text "Unable to Connect to the Message Store." before the first html tag. This only happens with one of my email addresses, though. Has anyone seen this problem before, and more generally what is the best email address at NTL to report faults like these to... it is never very clear to me when I look at their website. Thanks.