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Originally Posted by squealy
Silly me. Thanks for that monkeybreath.
Is there some way I can phone tech support from work to rearrange my appointment? Last time I tried they told me I had to be at home because they had to run two tests before they could give me an engineer appointment, but is that necessary in this situation? I mean I've already done these "tests" twice now. Of course the cable modem appears to be working fine - it's an INTERMITTENT problem.
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ah hah... if you have an appointment booked already then tech support won't need to run any tests to rearrange it
same number as above and same problem with systems being offline so not being able to do it tonight