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Originally Posted by squealy
Hi homealone. That's all greek to me I'm afraid, but I did manage to get this:
Cable Modem Configuration
Type : Ambit ETH/USB Combo Cable Modem
Cable modem : Ambit Cable Modem
MAC address :
IP address : 10.186.xx.xx
Downstream Receive Power Level : 0.99 dBmv
Downstream SNR : 32.88 dB
Upstream Transmit Power Level : 43.00 dBmv
They all appear to be (just about) within the specified ranges as far as I can see. But then again you could write what I know about cable modems on the back of a very small stamp.
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First of all... if i was you i would edit your post to remove the mac address and ip address for security reasons
Secondly, call tech support regarding your problem.... 0845 650 0121 because it looks like you need an engineer visit
NB- don't call tonight because of systems maintenance... anytime from tomorrow morning and they will be able to get it booked in.