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07-02-2005, 20:40

why didnt the second bill contain the so called "outstanding" payments from the first bill???? You would have noticed then and done something about it. Sometimes NTL's systems are so dumb its unbelievable.

I'd argue the point that as they havent rebilled you for the outstanding amounts then its up to them to find out what has gone wrong rather than you prove youve paid it. They have a record of what you have been charges and payments received.

07-02-2005, 20:40	#2
gary_580 Guest Posts: n/a	Re: Phone Bill Fiasco why didnt the second bill contain the so called "outstanding" payments from the first bill???? You would have noticed then and done something about it. Sometimes NTL's systems are so dumb its unbelievable. I'd argue the point that as they havent rebilled you for the outstanding amounts then its up to them to find out what has gone wrong rather than you prove youve paid it. They have a record of what you have been charges and payments received.